Last Updated: 02 July 2025

Thank you for purchasing courses from IIRIS Knowledge. Please read our Shipping and Delivery Policy carefully to understand how and when you will receive access to your purchased content.

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Digital Products Delivery

• Instant Access:
  All courses available on https://courses.iirisknowledge.com are delivered digitally. Upon successful payment, you will receive immediate access to the course materials through your user account.

• Order Confirmation:
  Once your purchase is complete, you will receive a confirmation email with details of your order and instructions to access your courses.

• Account Access:
  To access your courses, log in to your account using the email address you provided during checkout. If you encounter any issues logging in or locating your purchased content, please contact us at [Insert Support Email].

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Delivery Timeframe

• For most orders, course access is granted automatically within a few minutes after payment.

• In rare cases (e.g., payment verification delays), activation may take up to 24 hours. If you do not receive access within 24 hours, please reach out to our support team.

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Shipping

• As all products are delivered digitally, no physical shipping is required or provided.

• No shipping fees apply.

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Download and Streaming

• Course materials may include downloadable resources, video content, and assessments.

• Ensure you have a stable internet connection to stream or download content as applicable.

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Technical Support

If you experience any technical difficulties accessing your courses, please contact our support team:

Email: contactus@iirisknowledge.com
Phone: +91 9717860088 

We are available Monday to Saturday, 9:00 AM to 6:00 PM.

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Changes to this Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with the updated effective date.

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Need Help?
For any questions about your order or delivery, please contact us at contactus@iirisknowledge.com